Who is Nicgrab Hosting?

   How long has Nicgrab Hosting been in business?

   What are our Products and services?

   What is our Mission?

   What is our future direction?

   Contact Information

   Our Guarantee Policy

   Our Privacy Policy

   Our Hosting Policy

   Our Billing Policy

   Our Terms of Service

   Our Payment Options

   eMail Acceptable Use Policy

   Our Web Site Security 

   Network Information

   Our Link Partners

Account Setup

   Learn about Hosting

   Free domain registration

   How do I order a hosting plan?

   What is the sign up process?

   How long does it take to setup a new account?

   How do I change my Name Servers

   How do I transfer from another provider?

   How long will it take to get my site online?

   How do I change my Credit Card Number?

General Hosting Questions

   What type of Web sites do you host?

   What type of servers are you running?

   How much bandwidth/traffic do I get with my Web site?

   How many email addresses do I get?

   Will you place any ads on my site?

   What is your Spam and bulk email policy?

   What e-commerce solutions are available?

   What is your policy on adult content?

   Can I use my account for commerical purposes?

   Will I have unlimited access to update my pages?

   Do you support FrontPage Extensions?

   Excess Usage Pricing

   Can I see a demo of your control panel?

Web Site Security Questions

   What Security products do you offer?

    Who can use a Nicgrab Hosting Shared SSL Certificate?

Domain Names

   Do you offer domain name registration?

   Do you offer subdomains and/or domain name pointing?

   Do you host international domain names?

   Can I point additional domain names to my Web site?

   What are your primary and secondary DNS?

   Can I transfer existing domain names to Nicgrab Hosting?

   Can you host geographical domain names like (.ca, .cc .tv, ,org.uk or  .co.uk)?

Customer/Technical Support

   What hours do you provide technical support?

   How do I change my Name Servers?

   On-Line User/Technical Manual

   How do I ask questions or report problems?

    How do I register for the Support Center?

Reliability and Security Issues

   How reliable are your servers?

   How secure is my Web site?

   Can I password protect directories with my web hosting account?

Billing & Payment Questions

   Are there any setup fees?

   Are there any additional or hidden fees?

   What form of payment do you accept?

   Can I pay by check PayPal or money order?

   Do you offer a money back guarantee?

   Do you accept international orders?

   How do I change my Credit Card Number?

Additional Services

   Do you support ASP?

   Do you offer Web page design?

   Do you offer SSH or Telnet access?

Miscellaneous Questions

   How do I register my site on search engines?

   How do your reseller programs work?

   Site Owner News

Reference Material